One Man’s Thoughts Has Moved To
http://www.patriotthoughts.com
You can read this article at:
http://www.patriotthoughts.com/2008/08/11/ring-central-customer-support-is-worse-than-poor/
Thank You, Vytautas
Advertisements
Pages
Blogroll
- Baby Boomer Business Owners
- Free Christian Audio Books
- Free Classic Audio Books
- Free Newsletter For Business Owners Looking To Sell Their Business In The Future
- Front Sight Firearms Training School
- Get a Free Handgun + 5 Days of Training & a 30 State Concealed Weapons Permit for Pennies-on-the-Dollar!
- I’m a Prepper
- Kurt Saxon
- Nevada Discount Registered Agent, Inc.
- Online Books Page
- Project Gutenberg
- Rifles for Children – Cricket Rifles
- The Great Books
- The Patriot Post
You are 100% correct. There is absolutely no way whatsoever that a customer of Ringcentral will ever get through to a person at Tech Support. And I mean “No Way”. I have tried everything. The only thing left for me to do is fly out to their office to see if I can walk in and talk to someone. There is NO support. What you get are a bunch of very, very nice overseas operators that tell you over and over that they understand your problem and that they will “escalate” it to another department, called “Level Two”. But, that’s it. If this “Level Two” does not respond, and they will not, just like that, then all you can do is call back, over and over, and what you will get is the same thing, that they will “escalate” it again. After about 8 escalations, I am ready to give up. The problem is that they got you by the balls because you will have to port out your numbers elsewhere, and that takes time, and, well, so much for an otherwise convenient service.
DO NOT SIGN UP. YOU WILL REGRET IT.